For all public product documentation, answers, and additional resources, go to the Customer Help Center here.
For information regarding technical, product, and customer support, please use the following contact information.
| Support Group | Phone Number and Email Address | Issues/Questions |
|---|---|---|
| Technical Support |
844-245-5970 |
Answer calls and emails relating to: • Browser-based • Certificate discrepancies • Downloading/Accessing courses • Migration questions • Feed issues |
| Product Support |
844-245-5970 |
Answer calls and emails relating to: • Functionality (how to use, where to find) • Content questions |
| Customer Support |
844-245-5970 |
Answer calls and emails relating to: • Billing • Existing orders • Cancellations • Webinars • Certificates |